Here are some of our frequently asked questions

 

Is Mantra Foods related to Mantra Wellness? 

Yes it is! Mantra Wellness is our parent company and supports our operations. 


When can I expect my order? 

We are committed to delivering products to you within 48 hours of your order confirmation and payment receipt. If there are any delays due to volume or other events, we will notify you. 


Do you deliver across the island? 
Yes we do. Our team is committed in serving all parts of the island. In some cases if you are in a remote location, we might take longer than 48 hours but will let you know. 


Why are you charging for delivery for orders below Rs 2,000? 
As we try to scale our operations, we are trying to ensure we can maintain our quality of service and delivery time. By encouraging orders over Rs 2000, our team can focus on increasing operations and service. 


Can I return items or get a refund? 

As part of our policy, we do not accept any returns of food products. If there was a mistake in your order, we will happily provide store discount with proof of picture. For more information, click here. 


Do you have physical locations?


Yes we do! We have multiple locations you can visit: 

Mantra Showroom Phoenix
Nalleytamby Road
Phoenix
Tel: 6975369

Mantra Shop Port-Louis
Ground Floor, Regannaden Seeneevassen  Building
Corner of Jules Koenig and Maillard Street
Port-Louis
Tel:  2106309 

Mantra Shop Grand Bay
Chemin Vingt- Pieds
Tel:  2632883

Nature's Basket Moka
Commercial centre of Helvetia
Moka
Tel:  4340217

Nature's Basket Cascavelle (currently closed due to COVID-19)
Commercial Centre of Cascavelle ( in the food court area)
Flic en Flac
Tel:  452 4150

Any additional questions or requests?  Please send us an email at info@mantrafoods.mu